observer Posted November 13, 2008 Report Share Posted November 13, 2008 The latest casualties in the inevitable rise in unemployment are BT staff - wonder if any of these will be from their Indian call-centres? Quote Link to comment Share on other sites More sharing options...
Gary Posted November 13, 2008 Report Share Posted November 13, 2008 can they accept voluntary redundancy in India? Quote Link to comment Share on other sites More sharing options...
safeway56 Posted November 13, 2008 Report Share Posted November 13, 2008 They aren't BT staff...They're agency workers...Use...abuse....dispose. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted November 13, 2008 Report Share Posted November 13, 2008 They aren't BT staff...They're agency workers...Use...abuse....dispose. Maybe so but there are still 10,000 people from just the BT empire now destined to become redundant by March 09 Obs.. you beat me to the question about Indian Call centres On that subject I would expect that the number of Indian call centres will actually increase as large companies try to save money over the coming year(s) without having to comply with the employment regulations and minimum wage laws we have here to protect employees. I was in my local HSBC bank with a query and was told I had to use their 'red phone' on the wall to speak to someone could actually help me... EH Their red phone actually connected me with a person in their foreign Call Centre thousands of miles away in India (how do I know....cos I asked the person on the other end of the phone where they were based ) Don't get me wrong they have always been very polite (although a little hard to understand) but WHY should I have to ring India when I am actually STOOD in my own local bank With the current problems and inevetable job losses in the UK then maybe some of these outsourced jobs should be brought back home but of course they wont becasue it will cost more Quote Link to comment Share on other sites More sharing options...
observer Posted November 13, 2008 Author Report Share Posted November 13, 2008 Capitalism has no social concience! Quote Link to comment Share on other sites More sharing options...
Evil Sid Posted November 14, 2008 Report Share Posted November 14, 2008 does that mean that the holiday i won the other day will be cancelled Quote Link to comment Share on other sites More sharing options...
observer Posted November 14, 2008 Author Report Share Posted November 14, 2008 No yer just need to take more spending money - the Pound ain't worth much at the moment! Quote Link to comment Share on other sites More sharing options...
Bazj Posted November 14, 2008 Report Share Posted November 14, 2008 So that HSBC advert where they show what a caring bank they are; all tuned in to the needs of whatever country they are in, is actually nonsense?? Maybe 8 out of 10 bank customers wanted call centres in India manned by lots of men called "Kevin"!! Quote Link to comment Share on other sites More sharing options...
Dizzy Posted November 14, 2008 Report Share Posted November 14, 2008 Aren't the HSBC one of the banks who don't need bailing out though Quote Link to comment Share on other sites More sharing options...
observer Posted November 14, 2008 Author Report Share Posted November 14, 2008 They're trying to get the Arabs to take them over; just as well, they're taking over our Premiere League! Quote Link to comment Share on other sites More sharing options...
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