Cancel your credit card

[asperity]

CANCEL YOUR CREDIT CARD BEFORE YOU DIE ....... JUST PRICELESS

Reported in the Newcastle Evening Chronicle recently:

Be sure and cancel your credit cards before you die! This is so priceless. And so easy to see happening - customer service, being what it is today!

A lady died this past September, and MBNA bank billed her in October and November for their annual service charges on her credit card, and then in December added late fees and interest on the monthly charge.

 

The balance that had been £0.00, now is somewhere around £60.00.

A family member placed a call to the MBNA Bank:

Family Member: 'I am calling to tell you that my grandma died in September.'

MBNA: 'But the account was never closed and so the late fees and charges still apply.'

Family Member: 'Maybe, you should turn it over to your collections section.'

MBNA: ‘Since it is two months overdue, it already has been.'

Family Member: ‘So, what will they do when they find out she is dead?'

MBNA: 'Either report her account to the Frauds Department or report her to The Credit bureau, maybe both!'

Family Member: 'Do you think God will be mad at her?'

MBNA: 'Excuse me?'

Family Member: 'Did you just get what I was telling you . . The part about her being dead?'

MBNA: 'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:

Family Member: 'I'm calling to tell you, she died in September.'

 

MBNA: 'But the account was never closed and the late fees and charges still apply.'

Family Member: 'You mean you want to collect from her estate?'

MBNA: (Stammer) 'Are you her solicitor?'

Family Member: 'No, I'm her grandson'

MBNA: 'Could you fax us a death certificate?'

Family Member: 'Sure.'

( fax number is given )

After they get the fax:

MBNA: 'Our system just isn't set up for death. I don't know what more I can do to help.'

Family Member: 'Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care.'

MBNA: 'Well, the late fees and charges will still apply.'

Family Member: ‘Would you like her new billing address?'

MBNA: 'That would help.'

Family Member: ' Plot 1049.' Heaton Cemetary, Heaton Road , Newcastle upon Tyne

MBNA: 'But, that's a cemetery!'

Family Member: 'Well, what the f*** do you do with dead people on your planet?'

The MBNA were not available for comment when a reporter from the Newcastle Evening Chronicle rang them.

[Lt Kije]

Brilliant

 

Pinched it and emailed it to some work mates.

[Dizzy]

How bizarre       

[Cleopatra]

You just couldn't make it up.

[observer]

Some folk just can't think outside the box !

[Cleopatra]

Reminds me of the time I had problems getting money out of the hole-in-the-wall at that bank with the black horse on Poplars Avenue. Several times it refuSed to accept my card. On the last occasion I went inside to make a withdrawal over the counter. I told the BLONDE teller about the ATM not working. "I can order you a new card", she replied.

"It's not the card", I told her, "it's the ATM that isn't working. It needs reporting".

"Well", she said nobody else has complained about it so it must be your card. Do you want me to order you a new one?"

"It isn't my card", I insisted, it works ok with other ATMs. That one needs reporting.

"I can't report it as not working just because you say so." she told me somewhat snottily.

"Please yourself but it's not my card that's the problem. Do try thinking outside the box my dear."

A few days later when passing said bank I saw a big notice stuck on the ATM - THIS ATM IS OUT OF ORDER.