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Toys R Us........The Worst Customer Relations in Town?


Bazj
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Nothing in the original post says or implies that it was not a manager, store detective or member of security staff who asked to look in the bag.

 

Some people seem to have jumped to the conclusion that "member of staff" equates to "spotty youth".

 

 

It may be due to the fact that Baz said....

 

...they still cannot ask you to show the contents of any bags you are carrying unless they have evidence you are stealing Dizzy.....

 

I have no idea what was in the M&S bag, but if you had been to M&S to buy your latest sets of underwear, would you allow some spotty kid to rifle through your bag without good cause?

 

 

 

:unsure:

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As Dizzy says, it dpends on whether it was a polite request or a demand. Personally I wouldn't have given it a second thought, but there again I've got nothing to hide! :wink: :wink: :wink:

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So people who work in shops/stores are simply "oik's" in your eyes are they Cleo. :roll:

 

If you would open your bags in airports and allow them to look through all your items of clothing and other personal bits and bobs and you would also allow them to personally search you.... then why on earth would you object to someone in a shop simply asking to look in a carrier bag which contained something brand new that youd just bought ?

 

Yes I know airports have different security rules (before you say) but they are still looking for 'whatever' reason.

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No you didn't say you would be happy about it Cleo :wink:

 

You havent answered why you think shop/store workers are 'oiks' though.

 

I have done a little survey today as I have been chatting to real human beings in person and 90% of people said they would not mind if a store person asked to see what was in their carrier bag providing they asked politely. The other 10% just laughed and though I'd been drinking :lol:

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Well they can let anyone who asks to examine their bags but there will be no point in their complaining when one day they wake up and find all their freedoms gone. Security staff or whoever they may be asking to examine your bags may seem trivial but the trivial things lead upto bigger major things. Maybe one day stores will have xray machines at the exits to ensure that customers have not concealed items on their person.

Anyway I have said my peice and will not being saying anymore as it really will not bother me what happens in the uk as I will not be there to witness/suffer it.

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I guess that equates to "Suffer in your own making .... you fools" :lol:

 

I was going to upload a photo of my carrier bag with my 'todays' shopping in it but then decided it may be seen as beig a bit childish so I wont :oops::lol:

 

Hard as I try I still can't see the problem or why anyone would feel abused or angry about someone looking in it so I'll get back to what I was doing before I get a virtual slap :D

 

Small things eh <_<:unsure:

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I feel a 'pickling' coming on. Can you actually pickle swedes Peter :lol:

 

I realy don't get the bit about my loom in Cleo's bag though. Please explain :unsure:

 

Does she knit and sell rugs etc with it and if so does she declare it to the tax man and/or export them? It's certainly not mine as that's still upstairs in the spare room. It is only a kiddies one but is fun to use. Do you want to borrow it as we've got some the wool and I can upload a picture of it in a carrier bag if you want to see it :D

 

I often wonder how grumpy and against things I will become when I am older :P

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I'm looking forwad to those days a little more now then Cleo. :lol:

 

Whilst my carrier bags are at the moment free to look in should any 'operative' insist (I think 'opperative' is a 'buzz' word by the way so I used it) I can just hear myself in years to come saying....

 

"In my day young man people would have insisted on looking through my bags as I exited their store ... LOOK YOU BUGGER.. LOOK !!"...

 

....at which point I will probably poke him in the eye with my walking stick and suffocate the security guard with my placky bag (who may rush to his aid to try to protect him), but hey they will never identify me as I will have already removed my newly bought wasit high extra large pure cotton white panties and will be wearing them over my head to hide my identity :lol::lol:

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I'm looking forwad to those days a little more now then Cleo. :lol:

 

Whilst my carrier bags are at the moment free to look in should any 'operative' insist (I think 'opperative' is a 'buzz' word by the way so I used it) I can just hear myself in years to come saying....

 

"In my day young man people would have insisted on looking through my bags as I exited their store ... LOOK YOU BUGGER.. LOOK !!"...

 

....at which point I will probably poke him in the eye with my walking stick and suffocate the security guard with my placky bag (who may rush to his aid to try to protect him), but hey they will never identify me as I will have already removed my newly bought wasit high extra large pure cotton white panties and will be wearing them over my head to hide my identity :lol::lol:

 

 

More like - "Excuse me madam, can I see what you have in your carrier?"

"Young man, it's only some new bloomers I just bought from M&S but of course I don't mind you having a look at them, cheeky young beggar." Winking and nudging him with your elbow.

"Erm.... no.... on second thoughts it's ok madam, I'll take your word for it".

:lol::lol::lol::lol::lol::lol:

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Had to call into Toys or Us this afternoon and checked out the sign situation and sure enough, right by the front door was the sign in bold letters that read “We regret no shopping bags are allowed in this store.”

 

I doubt anybody ever reads the sign but absolutely nobody had any bags with them because it’s just common sense to leave stuff from other shops in your car.

 

As for spotty power crazed oinks, we asked for some assistance and found the staff there both helpful and extremely professional.

 

Bill :)

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Nice one Bill.... but if you go there specifically looking for a sign you are bound to see it if it is there.... Also, if you go in a car, you have somewhere to leave your bags too..... The lady in question neither saw the sign or had a car to leave the bags in and having been confronted with some gobby kid; it just about rounded off the day.

 

I must have been to the place a hundred times in the past few years and I can honstly say I have never noticed the sign.....

 

They may have a sign, they may have some nice staff..... you got both; you were lucky

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The thing is though oik they may be but at the end off the day they were doing what they are paid to do and that is enforcing the rules set out by the store. OK so his/her attitude may be called into question but they are still doing their job.

 

They may have asked the person to leave politely and also pointed out that it was store policy not allow shopping bags. They may also have just called the police and the person involved would then have had to suffer the indignity of a police officer escorting them to an enclosed area and searching their bags.

 

If they really wanted to rub salt in the wound they could have escorted the person out of the store and told them that they were banned from the store and had the persons photo posted behind the counter with the sign that this person must not be served.

 

In all of this the member of staff would still be doing their job and the "customer" would be the one in the wrong.

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