Brendam. Posted October 4, 2011 Report Share Posted October 4, 2011 WELL, I never expected to be saying this about ANY customer service team for any company large or small, but here goes.............. I got fed up with the usual Scottish Power,British Gas and the like putting my bills up-so much so that recently I answered an advert in WW magazine for Utilities Warehouse, although I'd never heard of them, I was willing to give another company a try at keeping my bills down. I am now in the middle of changing my gas, electric, landline phone, mobile phone and broadband to UW, all without me putting myself out at all.....except for signing for these utiities, of course I found out today - after receiving the UW sim - that my LG moby is locked in to 02!! A problem you may think?? Not as far as UW are concerned One phone call to them yesterday, and them ringing me back today to check that there were no more problems, revealed the locking of my moby, only for the lovely Andrew at UW technical Dept to advise me on this, with the result that I will take delivery of a new (very basic) Nokia in the next 3 days :-P Impressed??? you bet!!!! I have NEVER known customer care like I've just received from UW....thank you so much to Susie, Mara, Riva and Andrew....all based in UK!!! Another plus for me I WOULDN'T HESITATE TO RECOMMEND UTILITIES WAREHOUSE TO EVERYBODY I KNOW!!!! Bren. Quote Link to comment Share on other sites More sharing options...
Cleopatra Posted October 4, 2011 Report Share Posted October 4, 2011 Cheers Bren,will bear that in mind should we decide to return to the UK but, at this time, it doesn't seem likely. Quote Link to comment Share on other sites More sharing options...
Gary Posted October 4, 2011 Report Share Posted October 4, 2011 Thanks Bren - we have been customers for many years and can relax in the knowledge that we will never get ripped off by any of the big six! It is also good to be dealing with a UK based company. Any other reader who wants to enjoy the same benefits as Bren CLICK HERE You can even sign up for all the services on line! Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 4, 2011 Report Share Posted October 4, 2011 Thanks Bren - we have been customers for many years and can relax in the knowledge that we will never get ripped off by any of the big six! It is also good to be dealing with a UK based company. Any other reader who wants to enjoy the same benefits as Bren CLICK HERE You can even sign up for all the services on line! Gary, you're supposed to say the cheques in the post. :grin: :grin: Quote Link to comment Share on other sites More sharing options...
Brendam. Posted October 6, 2011 Author Report Share Posted October 6, 2011 WELL!!!!! Yet ANOTHER first for Utilities Warehouse!! My " 3 days for delivery" moby was delivered at 8.15 this morning.........a whole 36 hours after I ordered it, miracles happen as the norm it seems, but only with Utilities Warehouse. :-D For my own reasons I needed this moby urgently, I explained this to Andrew at UW with the reslt that I only had to wait hours - not days or even weeks. Thank you UW, I'm so glad I joined you. :razz: Bren. Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 6, 2011 Report Share Posted October 6, 2011 WELL!!!!! Yet ANOTHER first for Utilities Warehouse!! My " 3 days for delivery" moby was delivered at 8.15 this morning.........a whole 36 hours after I ordered it, miracles happen as the norm it seems, but only with Utilities Warehouse. :-D For my own reasons I needed this moby urgently, I explained this to Andrew at UW with the reslt that I only had to wait hours - not days or even weeks. Thank you UW, I'm so glad I joined you. :razz: Bren. So does that mean you have changed your moby number???? Quote Link to comment Share on other sites More sharing options...
Brendam. Posted October 9, 2011 Author Report Share Posted October 9, 2011 No Pete Hun, my moby number is still the same Bren. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted October 9, 2011 Report Share Posted October 9, 2011 You shouldn't have told him that Brendam Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 9, 2011 Report Share Posted October 9, 2011 No Pete Hun, my moby number is still the same Bren. That's ok then. :wink: Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 9, 2011 Report Share Posted October 9, 2011 You shouldn't have told him that Brendam WHY NOT????? Quote Link to comment Share on other sites More sharing options...
Dizzy Posted October 9, 2011 Report Share Posted October 9, 2011 'LIGHT HEARTED HUMOUR' Peter ... google it It's catching you know Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 9, 2011 Report Share Posted October 9, 2011 'LIGHT HEARTED HUMOUR' Peter ... google it It's catching you know You call me Grumpy, how would I know what humour is???? At least Bren shows her face at poster meetings etc. Quote Link to comment Share on other sites More sharing options...
Brendam. Posted October 10, 2011 Author Report Share Posted October 10, 2011 ................and my face isn't QUITE as 'orrible as the profile photo Gary insists on putting on here LOL!!!! Bren. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted October 10, 2011 Report Share Posted October 10, 2011 Your pic looks ok to me Brendam and far better than mine as if I was brave enought to upload my own mugshot people would have nightmares. I am not photogenic at all Peter, you're not Grumpy, Victor is Grumpy... you're just a little odd at times (THAT WAS A JOKE !!!) and when was the last posters meeting then? Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 10, 2011 Report Share Posted October 10, 2011 Steve the Original's visit and it was at WTFC. Although I met up with Alana last year on one of her visits. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted October 10, 2011 Report Share Posted October 10, 2011 When was STO's visit then and who went? I presume I must have been invited, was I ? I have never had the privilege of chatting with 'Alana'. How come he/she doesn't post on here anymore? I suppose I could say that I had a posters meeting last week with another forum member and also that I had one with two forum members on walking day, and that I have met two others seperately one who gave us some fishing stuff and another who gave me some lead, not to mention the one (or is it two, actually I think it's three if I count 'that one') that I have had to talk to on the phone....... but I don't think they really count as a propper 'posters meetings' I suppose they could though but hey I've clearly 'met'(in some way) more people from off here that I thought I had Cool Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 10, 2011 Report Share Posted October 10, 2011 When was STO's visit then and who went? I presume I must have been invited, was I ? I have never had the privilege of chatting with 'Alana'. How come he/she doesn't post on here anymore? I suppose I could say that I had a posters meeting last week with another forum member and also that I had one with two forum members on walking day, and that I have met two others seperately one who gave us some fishing stuff and another who gave me some lead, not to mention the one (or is it two, actually I think it's three if I count 'that one') that I have had to talk to on the phone....... but I don't think they really count as a propper 'posters meetings' I suppose they could though but hey I've clearly 'met'(in some way) more people from off here that I thought I had Cool Remind me how to stick a piccie up. Quote Link to comment Share on other sites More sharing options...
Brendam. Posted October 10, 2011 Author Report Share Posted October 10, 2011 Dizzy, Was "that one that you had to speak to on the phone" me by any chance???? I have to admit that as soon as I heard the voice of "Suzy" I thought of you! :rolleyes: Bren. Quote Link to comment Share on other sites More sharing options...
Brendam. Posted October 10, 2011 Author Report Share Posted October 10, 2011 P.S. Dizzy, Steve the Original is a lovely guy who lives in Germany....as I'm sure you know! Alana is Alana Ellis currently living in North Carolina, USA, who still posts on here, she answered a post only a couple of days ago, and is a lovely lady. I have had the pleasure of meeting Alana a few times, also STO, and know Alana's parents too.Maybe we'll all have the pleasure of meeting you at the next Posters Meeting? Bren. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted October 10, 2011 Report Share Posted October 10, 2011 Dizzy, Was "that one that you had to speak to on the phone" me by any chance???? I have to admit that as soon as I heard the voice of "Suzy" I thought of you! :rolleyes: Bren. No Bren it was not you and I have never gone under the name of 'Suzy' only ever my real name and a mention of 'Dizzy' As for you next post I still don't recall reading any posts recently by anyone called 'Alana'. Sorry Alana, I do appologise, have you changed your name on here or am I just just being as blind as a bat and as stupid as usual As for 'Steve The Original'... I remember him well and he was a moderator if I remember correctly. Where has he gone as he used to make me giggle but talked a lot of sense too. Maybe he will come back when he get's more snow that us again this year Anyway back to the topic ........... We got our 'Which' magazine today. There was a booklet in it for energy saving advice and tips and UW were rated as top on 'customer care' 'Bills Overall, 'Encouraging Efficiency', 'Value for money' and 'dealing with queries'. The ratings were based on survey feedback from 'which magazines' actual members regarding their existing energy suppliers. 185 people responded saying their supplier was UW and were clearly happy resulting in a joint top score of 77% I might give them another ring post edited - as I didn't read it properly before posting originally. sorry Quote Link to comment Share on other sites More sharing options...
Peter T Posted October 10, 2011 Report Share Posted October 10, 2011 That will please his nibs. Why do you still subscribe to Which?? A waste of money when you can get the same info. for free. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted October 11, 2011 Report Share Posted October 11, 2011 No idea Peter. My other half once subscribed and it's been coming ever since. It does come in useful at times (when we bother to read it) and we can also log in and read things other people can't. It was 'sort of' useful last week when we were looking for a hoover for the mother-in-law An of course it just came in useful as now I will be in Gary's good books too Quote Link to comment Share on other sites More sharing options...
Gary Posted October 11, 2011 Report Share Posted October 11, 2011 No idea Peter. My other half once subscribed and it's been coming ever since. It does come in useful at times (when we bother to read it) and we can also log in and read things other people can't. It was 'sort of' useful last week when we were looking for a hoover for the mother-in-law An of course it just came in useful as now I will be in Gary's good books too Dizzy you will only be in my good books when you stop dithering and start switching and saving money If you don't beleive me surely you will believe witch magazine - the cash back card UW do is also a fantastic way of saving money on your shopping bills by reducing your utility bills! Quote Link to comment Share on other sites More sharing options...
Cleopatra Posted October 11, 2011 Report Share Posted October 11, 2011 The witch magazine - is that a magazine for spell casting old hags? Quote Link to comment Share on other sites More sharing options...
Dizzy Posted October 11, 2011 Report Share Posted October 11, 2011 Ah so my other half must have started subscribing to it for my benefit Quote Link to comment Share on other sites More sharing options...
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