Geoffrey Settle Posted February 6, 2011 Report Share Posted February 6, 2011 That's right power failure has taken the Virgin Broadband out of action all day. Even when the power is restored there may be further complications according to the men at the sub station. Big hole being dug on the pavement. Problem is it's also affected viewing of the footy and other stuff. Fortunately I can use my student account in the university so I'm back on line Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 6, 2011 Report Share Posted February 6, 2011 That's the second time in a few weeks that there's been a problem with Virgins in Cinnamon Brow and both times have been during the weekend. Quote Link to comment Share on other sites More sharing options...
Peter T Posted February 6, 2011 Report Share Posted February 6, 2011 Someone nicking cable? Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 6, 2011 Report Share Posted February 6, 2011 ....probably my other half trying to figure out which cable cuts off SH Quote Link to comment Share on other sites More sharing options...
Eagle Posted February 6, 2011 Report Share Posted February 6, 2011 That's the second time in a few weeks that there's been a problem with Virgins in Cinnamon Brow and both times have been during the weekend. Do you have a lot of problems with Cinnamon Brow virgins? Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 6, 2011 Report Share Posted February 6, 2011 Sorry I meant 'Virgin' Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted February 7, 2011 Author Report Share Posted February 7, 2011 Via blackberry - still down - usually service is ok until last wk end Quote Link to comment Share on other sites More sharing options...
Bazj Posted February 7, 2011 Report Share Posted February 7, 2011 Virgin Fibre Broadband won't work in my close in Westbrook because the lazy sods won't install it!!! Instead I'm lucky to get a 1mb connection. Come on Councillor Settle; get a motion going to have fibre to EVERY house in warrington, not just posh areas like Cinnamon Brow!! Quote Link to comment Share on other sites More sharing options...
Bill Posted February 7, 2011 Report Share Posted February 7, 2011 Don?t think there?s much if any copper in one of Virgin?s fibre optic cables so nicking its not a good idea, but having their broadband is. I have it at home and can?t ever remember having any problems whatsoever. I get a constant 10meg download speed that gives great results running the BBC iPlayer with perfect smoothness. I know what you mean about the Callands area Baz. I have a friend in Old Hall and the system there only runs at about 30k max, which isn?t even dial up speeds let alone broadband. Bill Quote Link to comment Share on other sites More sharing options...
fugtifino Posted February 7, 2011 Report Share Posted February 7, 2011 I've been with them since they were Cable & Wireless, through NTL and now Virgin. Generally it's a very good service, but when there's a problem, it's never a small one (I really could go on and on about this). Hope yours continues to run smoothly, Bill. Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted February 7, 2011 Author Report Share Posted February 7, 2011 I've been out all day and just got in to find we're bsck up again. However my neighbour has just called by to ask if our phone is working - guess what - it's NOT. Now then when the internet was down I simply called 151 but now we have no PHONE what shall I do Perhaps I send Virgin an email to tell them about the PHONE!!!! Looks like the electricity men where right when they said 'Once we get the power back - VIRGIN are going to have problems because of the way the cables are laid' Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 7, 2011 Report Share Posted February 7, 2011 Well it doesn't make sense to me that your internet/tv is now working but your phone which was working now isn't. If yours are like ours they are seperate alltogehter, TV and Broadband come through the cable...phone comes through the old BT line Quote Link to comment Share on other sites More sharing options...
fugtifino Posted February 7, 2011 Report Share Posted February 7, 2011 Same here, Geoff. Funny thing isthe phone was working all over the weekend. Good luck on finding an email address, I ended up calling them, there's a number on the Virgin site for customer services. When it was down a few weeks ago they told me I should have reported it when it was off, I told them it was a bit tricky, what with the phone not working.... Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 7, 2011 Report Share Posted February 7, 2011 Now then when the internet was down I simply called 151 but now we have no PHONE what shall I do Just a thought Geoff... but why don't you ring them from your blackberry on 0845 454 1111 If you are online though type your details in here and it should tell you what's wrong in your area... or maybe not https://my.virginmedia.com/service-status/details Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted February 8, 2011 Author Report Share Posted February 8, 2011 Gosh you are a wizzard - it tells me that my phone is ok and now it is.... But it tells me that both my Broadband and TV won't be ok until Feb 8th at 12:10 - that's funny I'm watching TV and on the Internet. Anyway I'll save this link in my favourites. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 8, 2011 Report Share Posted February 8, 2011 I did say 'or maybe not' though. You are now expected to be elated and very pleased with them though Geoff as after all they have fixed your broadband a day earlier than they stated Quote Link to comment Share on other sites More sharing options...
Peter T Posted February 8, 2011 Report Share Posted February 8, 2011 Gosh you are a wizzard Dizzy wizzy!!!!! or Wizzy Dizzy. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 8, 2011 Report Share Posted February 8, 2011 or Dizzy's BusyWizzy and shouldn't be on here Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted February 8, 2011 Author Report Share Posted February 8, 2011 or Izzy Wizzy lets get Busy - was that said on the Sooty show? Quote Link to comment Share on other sites More sharing options...
Evil Sid Posted February 8, 2011 Report Share Posted February 8, 2011 i would say yes to that but then I would loose what little street cred I have left Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 8, 2011 Report Share Posted February 8, 2011 Not much chance of me being dizzy or busy... my internet is going sooooo slooooooow tonight. It's your fault Geoff What speeds are you getting from yours and what bb package are you on. We are on 'medium' broadband. Just tested mine (with www.speedtest.net) and I am getting download speed of 0.43 Mb/s upload speed of 0.91 Mb/s ping of 62ms Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted February 9, 2011 Author Report Share Posted February 9, 2011 My results are 19.19 Mb/s download 1.91 Mb/s upload PING 18 ms Download Speed MP3 (5MB) 3sec Video Clip (35 MB) 15 sec Movie (800MB) 6min Gosh Dizzy you are so slowwwwwwwww Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 9, 2011 Report Share Posted February 9, 2011 Thanks Geoff Are you on size medium too ? Mines a bit faster today so not causing me any real probs but still not as fast as yours. It's always faster in the day anyway According to their recent letter they have just doubled our upload speed for free too.... I've not noticed any difference though Just checked mine again and today it is download 9.72 mb/s upload 0.95 mb/s ping 40 ms MP3 (5MB) 5 sec Video Clip (35 MB) 29 sec Movie (800MB) 11min Would be interested to know what speeds people are getting who are not on Virgin too. Quote Link to comment Share on other sites More sharing options...
asperity Posted February 9, 2011 Report Share Posted February 9, 2011 I'm getting more or less identical to Geoff (Virgin also) Quote Link to comment Share on other sites More sharing options...
Dizzy Posted February 9, 2011 Report Share Posted February 9, 2011 But are you both in MEDIUM I need to know before I ring them up and tell them off Quote Link to comment Share on other sites More sharing options...
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