Geoffrey Settle Posted September 9, 2009 Report Share Posted September 9, 2009 Does anyone have an effective contact within GGH that might assist me getting assistance to some of their tennants? An email address would be very useful so that I could forward correspondence. Quote Link to comment Share on other sites More sharing options...
Evil Sid Posted September 9, 2009 Report Share Posted September 9, 2009 have you tried their website? http://secure.goldengateshousing.org.uk/TenantServices/ Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted September 9, 2009 Author Report Share Posted September 9, 2009 Yes thanks Sid and the automatic response has told me that they will get back within 3 days. Given the people I'm acting for have been waiting over three years that's not a bad return if we get a result. Quote Link to comment Share on other sites More sharing options...
Peter T Posted September 9, 2009 Report Share Posted September 9, 2009 have you tried to get a number from the council? the GGH people who I know are at the office in Troutbeck Av. I haven't got the phone number at home, but will try to get it tomorrow. Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted September 9, 2009 Author Report Share Posted September 9, 2009 Hi Pete that could be useful if you could find out who the tennant liasion person is for Padgate. The four local centres are no where near but I'm sure that I read something about a service at the Hawthorne Centre. You could also enquire about the pilot dog fouling exercise they did in Bewsey - was it successful? I saw it on their web site - which is extremely slow in places but looks good in others. GGH launches dog fouling initiative... We are launching a new ?dog fouling initiative?. Bewsey has been identified as the area to pilot the initiative due to its strong resident involvement and commitment to improve the environment. GGH is working in partnership with the Council and the residents of Bewsey to promote responsible dog ownership through education and support. Volunteers will be given a ?doggy bag? including a dog water bowl, hand sanitizer and ?poop? bags and a report card. The aim is that the volunteers report dog fouling on the estate, which could lead to fixed penalties. It is anticipated that the outcome will be a reduction in dog fouling in the area. The initiative will be promoted at a GGH Celebration Day to be held on the 5 August, 11am-2pm at Bewsey Community Park Centre on Troutbeck Avenue and will be officially launched on 11 August. A member of the local residents association said, ?It is a great way to reduce dog fouling and promote responsible dog ownership. The tenants and residents in Bewsey deserve to live in a clean and safe environment?. If you live in the Bewsey area and would like to volunteer contact Kelly Abbott on 0800 25 26 27 Quote Link to comment Share on other sites More sharing options...
Bazj Posted September 10, 2009 Report Share Posted September 10, 2009 I love the bit "It is anticipated that the outcome will be a reduction in dog fouling in the area".... more like: It is anticipated that the outcome will be an increase in assaults on people carrying pooper scoopers; with some having to be surgically removed!! Quote Link to comment Share on other sites More sharing options...
observer Posted September 10, 2009 Report Share Posted September 10, 2009 Errm, did he say he'd "been at it for three years"? He's having a laugh! Quote Link to comment Share on other sites More sharing options...
LymmParent Posted September 10, 2009 Report Share Posted September 10, 2009 Any staff member can be emailed directly with the formula firstname.lastname@goldengateshousing.org.uk The only twiddle is that some staff members use capital letters to start their names and some use lower case and the system is case sensitive. However, if you ring them on freefone 0800 25 26 27, take option 3 and then just ask them to check for caps in an address, they will. I found four directors: Peter Mercer, Chief Executive Angela Perry, Director of Property Services Peter Fitzhenry, Director of Housing Management Allen Barber, Director of Business Services. Depending on what you want, they'd be the main bods. Everyone else seems to be a hired gun, most on subcontracts. All of this is on their website, public domain, I just Googled it up, then gave them a ring. I am sure that if you are persistent, polite and prolific in contacting all of them, someone will respond! Best of luck! (Why? I used to have a friend who went through hell with a housing association. They need rather firm handling in my opinion!) Quote Link to comment Share on other sites More sharing options...
observer Posted September 10, 2009 Report Share Posted September 10, 2009 Perhaps another reason to keep Housing under the control of the Council?! Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted September 11, 2009 Author Report Share Posted September 11, 2009 Thanks everyone. I have received a prompt and full reply from GGH. They have spoken to the gentleman concerned and are addressing his issues and conerns. They have mapped out a plan of action for him which I am pleased with. Quote Link to comment Share on other sites More sharing options...
Peter T Posted September 11, 2009 Report Share Posted September 11, 2009 I hope he is pleased as well. Quote Link to comment Share on other sites More sharing options...
Geoffrey Settle Posted September 11, 2009 Author Report Share Posted September 11, 2009 A nice sentiment indeed Pete Some of the work isn't scheduled until Winter but some is next week so if I remember I'll report back and let you know. Quote Link to comment Share on other sites More sharing options...
Sha Posted September 16, 2009 Report Share Posted September 16, 2009 Errm, did he say he'd "been at it for three years"? He's having a laugh! Three years to aknowledge a problem is not unusual for Golden Gates, think they operate an 'ignore it 'till the tenant gets fed up and forgets it' system. Only a few tenants would be persistent enough to get outside help. I doubt that after three years this man will be laughing,and as some of the work is not scheduled 'till winter, I'd suggest keeping your fingers very tightly crossed!!! I once helped a lady with a very serious problem re her housing situation, a problem so serious one would have expected an immediate resolution. Did eventually get it sorted but with very much difficulty!!!!! So I too wish you Good Luck!! Quote Link to comment Share on other sites More sharing options...
observer Posted September 17, 2009 Report Share Posted September 17, 2009 Not just GGH, it seems: the GGH advertise gardening provision for the elderly - at a cost. Then WBC tell you it's covered by benefit support for those already on benefit. Then they realise they've made an error and reclaim the over-payment - these pen pushers then go home from the office, leaving a trail of distraught pensioners behind them. Quote Link to comment Share on other sites More sharing options...
Agamemnon1 Posted September 18, 2009 Report Share Posted September 18, 2009 What concerns me about GGH is that they are struggling to manage GGH correctly now. What will happen when the management have even more responsibility if they become a fully fledged housing association ! Quote Link to comment Share on other sites More sharing options...
observer Posted September 18, 2009 Report Share Posted September 18, 2009 Councillors will have no influence, thus complaints will hit an even harder brick wall. Quote Link to comment Share on other sites More sharing options...
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