Gary Posted November 2, 2012 Report Share Posted November 2, 2012 Bought a new fridge from them last Sunday - thankfully it got delivered today! Looks like the end of the road for another major high street retailer and 6,500 jobs at risk! So much for the end of the double dip rececession! Quote Link to comment Share on other sites More sharing options...
asperity Posted November 2, 2012 Report Share Posted November 2, 2012 It's more to do with internet shopping. Why go to a shop when you can buy the same product cheaper online. Comet and Curry/PC World have become showrooms for the internet shopper, no money in that for the stores. Quote Link to comment Share on other sites More sharing options...
Gary Posted November 3, 2012 Author Report Share Posted November 3, 2012 It's more to do with internet shopping. Why go to a shop when you can buy the same product cheaper online. Comet and Curry/PC World have become showrooms for the internet shopper, no money in that for the stores. So Comet have put themselves out of business by having an online presence? Quote Link to comment Share on other sites More sharing options...
asperity Posted November 3, 2012 Report Share Posted November 3, 2012 In a way yes. Quote Link to comment Share on other sites More sharing options...
sadako Posted November 3, 2012 Report Share Posted November 3, 2012 I heard about this on the radio. There are a lot of customers complaining that they can't use their gift cards anymore. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted November 3, 2012 Report Share Posted November 3, 2012 The other day they said they would still honour them for a few more days before they officially went over into administration. I did wonder how they could do that and seem they have been 'temporarily suspended' now on the chance that they find a buyer for the business.  Similar happened when 'Game' store which suddenly went into administration without warning and they just zapped the gift vouchers and points earned immediately and that was that.. end of.  We had one of their points cards which must have accumulated about £20 on it and they just blocked redemption the minute it was announced they were going into admin and other kids we knew had birthday/xmas gift cards which were then worthless too. Quote Link to comment Share on other sites More sharing options...
Bazj Posted November 3, 2012 Report Share Posted November 3, 2012 unfortunately in these circumstances, the job of the administrator is to maximise the amount of money they can get.... gift cards; although already paid for are not deemed as having any worth as opposed to hard cash. In effect, the money you had on your points card Dizzy would have reduced the money they could raise by £20.00 because the cash you had on your card could be spent on something that someone else would spend another £20 on  Those with gift cards will never be able to use them if past events follow true. They will have to join the list of creditors owed mony to by the Comet brand.... unfortunately they will be at the bottom of the list with the banks and the VATman at the top and many other suppliers in between Quote Link to comment Share on other sites More sharing options...
sadako Posted November 3, 2012 Report Share Posted November 3, 2012 It's unfair if a customer has been given a voucher of gift card as a result of returning faulty goods. They may as well have just chucked the money in the bin. Quote Link to comment Share on other sites More sharing options...
Dizzy Posted November 3, 2012 Report Share Posted November 3, 2012 If goods are faulty shops can't insist you have refunds in vouvhers/gift cards rather than cash/card refunds if you have a valid receipt (sales of goods act and all that). Â Although Commet did try that once with me with a whole host of bizarre reasons why until I put them straight and refused to leave the store until they could prove me wrong Quote Link to comment Share on other sites More sharing options...
asperity Posted November 3, 2012 Report Share Posted November 3, 2012 Probably one of the reasons why Comet have not been popular for a long time. I personally haven't gone near them for over 25 years because of their rubbish customer service. Quote Link to comment Share on other sites More sharing options...
Cleopatra Posted November 4, 2012 Report Share Posted November 4, 2012 Likewise Asperity, only once visited one of their stores and decided there and then that they were not worthy of my custom and never entered a comet store since and that too was many moons ago. Quote Link to comment Share on other sites More sharing options...
algy Posted November 4, 2012 Report Share Posted November 4, 2012 Went there to buy a TV a few years ago and none of the sales staff could explain the TV specification to me, so I walked and bought from John Lewis's who's staff were excellent and gave and still do, a free five year guarantee, price was also comparable with Comet. Quote Link to comment Share on other sites More sharing options...
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