Jump to content
Sign in to follow this  
Geoff Settle

WH Smith voucher scam - have you been caught out?

Recommended Posts

Eagle, Wolfie

 

Our usual suspects meeting must take place in our usual suspects meeting place, ssssh now or we may catch legionaires disease.

 

John

Share this post


Link to post
Share on other sites

Low down on the Gift Card - 'Don't forget, you can always top-up your WHSmith Gift card at any time'

 

"Any balance will remain on your WHSmith Gift Card for you to use next time you visit'

 

Date of purchase 04/11/2005

 

Terms & Conditions:

6. ... The maximum card limit is 1,000 pounds.

 

7. If unused for 24 months, this card will expire and the balance will be deducted. A balance enquiry is not considered use.

 

I reckon you'd be rather upset if you had topped it up and lost it for 25 months... mine was 27 months.

 

I don't think this can be classed a good customer care, especially as I can't read it without my glasses.

 

It was bought in good faith and should be accepted in good faith by WHSmith.

 

Thansk to all who support my view it's appreciated

 

I have just sent a note to the BBC Watchdog program because if it bothers me it bothers others much more.

 

[ 18.02.2008, 22:22: Message edited by: Geoff Settle ]

Share this post


Link to post
Share on other sites

Geoff.

 

While I have some sympathy for you and the person who's money was wasted now at least you will read the small print.

 

John

Share this post


Link to post
Share on other sites

I must be loosing the plot because I've just been on line and tried buying a ?25 W H Smith gift voucher.

 

I did exactly what I would have done on the understanding that these vouchers are just like cash.

 

I saw no warnings about time limits. However when I checked the terms and conditions I found this:-

 

"There is no time limit by which the voucher must be used."

 

So who's kidding who on this?

 

Bill :)

Share this post


Link to post
Share on other sites
Originally posted by JayC:

Kate.

 

While I agree somewhat , small print is small print its there to be read , would you ignore the small print on an insurance policy or an ISA etc, so why ignore it on a gift voucher.

 

John

An Insurance Policy is almost like a bet. Both you and the Insurers are gambling on the hope that you won't be burgled, lose your roof tiles, be flooded out etc. An ISA is also a risk as it's dependent on the Market. Buying a gift voucher is not insuring against any event or hoping to accumulate interest. It is a straight forward transaction whereby you pay in advance for an item to be obtained in the future. The small print shouldn't contain any time limits.

Share this post


Link to post
Share on other sites

Kate.

 

But if it does and you haven't read it who is to blame, I am not saying its right but if its states it as such in the small print who is a fault you for not reading (or Geoff in this case) or the vendor.

 

John

Share this post


Link to post
Share on other sites

I just noticed the small print on one of my fivers. It says:-

 

"I promise to pay the bearer ?5. This offer ends Jan 2008" :)

 

[ 19.02.2008, 17:44: Message edited by: Bill ]

Share this post


Link to post
Share on other sites

Bill.

 

Thats in rather large letters on my fiver but then again it is a white one.

 

John

 

[ 19.02.2008, 19:15: Message edited by: JayC ]

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×