Observer II Posted March 25, 2020 Report Share Posted March 25, 2020 How are folk accessing their Doctors ? I've been trying for three days to get through on the phone, to query some missing items on my repeat prescription, to no avail. Whilst I can understand GPs not wishing to carry out one to one surgeries or house calls; it would help if they were available by phone or skype (if you have it). Quote Link to comment Share on other sites More sharing options...
Bill Posted March 25, 2020 Report Share Posted March 25, 2020 I think we had a text the other day to say things had changed on the prescription service and that we should check the practice website for more details. Bill Quote Link to comment Share on other sites More sharing options...
asperity Posted March 25, 2020 Report Share Posted March 25, 2020 I contacted my local surgery using eConsult last week and received a response later the same day. Have a look at your doctor's website and see if they use this system. Quote Link to comment Share on other sites More sharing options...
Observer II Posted March 25, 2020 Author Report Share Posted March 25, 2020 I've now done that Asp; and hopefully sent an e-mail; just to be sure, I've posted another prescription request for the missing items. That's after three days of trying to get through on the phone. 😷 1 Quote Link to comment Share on other sites More sharing options...
Latchford Locks Posted March 25, 2020 Report Share Posted March 25, 2020 3 hours ago, asperity said: I contacted my local surgery using eConsult last week and received a response later the same day. Have a look at your doctor's website and see if they use this system. I sent the questionnaire form on econsult at 11.00 am last Friday got a reply by 11.30 am that morning and collected the prescription for my problem from the chemist by 3.00 pm same day, that is impressive! Whether I was fortunate or that is the norm I can't say. But it certainly reassured me that somebody somewhere is getting it right. 1 Quote Link to comment Share on other sites More sharing options...
Evil Sid Posted March 25, 2020 Report Share Posted March 25, 2020 I have used the online prescription service for quite a while for me and Mrs sid. Never really had a problem until Rowlands guardian street chemist stopped doing the prescriptions in guardian street and had them all done and shipped in from the orford hub. fill in the repeat form and hit request then two or three days later go and collect from chemists. Usually mrs sid's stuff that is the problem for some reason. Even though she has a lot less medication than me hers is always held up, usually something to do with her doctors surgery. Quote Link to comment Share on other sites More sharing options...
asperity Posted March 25, 2020 Report Share Posted March 25, 2020 If its repeat prescriptions, use Pharmacy2U. Your prescription gets delivered by Royal Mail to your home so no waiting at the chemists. Quote Link to comment Share on other sites More sharing options...
Evil Sid Posted March 25, 2020 Report Share Posted March 25, 2020 i could get the pharmacy to deliver it as they do a delivery service, but not drugs that have to be signed for by the patient or their representative. ( not that we have anything of that description) Beside i do like to get out the house at least once a month. 1 Quote Link to comment Share on other sites More sharing options...
Davy51 Posted March 25, 2020 Report Share Posted March 25, 2020 Luckily,we are avoiding doctors surgery at present & now have 2 months prescription supply. Quote Link to comment Share on other sites More sharing options...
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