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Milky

NHS Warrington Referral Gateway

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Used to get a letter from the NHS offering you an appointment or to ring up and make one, service was not so bad,  now we have the Referral Gateway, had to use it several times recently. It takes forever to get through, 30 minutes yesterday and that was quick, did I get an appointment No they said they will send me one through the post!

You can email, but I did not get an answer, or do nothing, I dare not try that one!

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Sounds like they are using this system to fill slots at various hospitals, rather than just your nearest one. They now sending NHS patients to Spire, which is private.     :wacko:

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At a meeting this week and it seems this referral system is not very efficient.and there has been loads of complaints backing up what Milky said about waiting times on the phone.  It amazes me we have to have this service (based in Manchester & Bolton) when for years our GPs did it quite effectively

 

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