RoyceC Posted March 7, 2018 Report Share Posted March 7, 2018 Every time I start to print from my laptop I get a box saying "not ready". The document joins the queue. I have unplugged...plugged...rebooted....changed the ink...prayed to Buddha....Do I need a new printer?? Quote Link to comment Share on other sites More sharing options...
Evil Sid Posted March 7, 2018 Report Share Posted March 7, 2018 1 if you are connecting wirelessly then try a cabled connection from the laptop to the printer to see if it works. 2 if your printer connects to the router via a wireless connection, check that the printer is seeing the router.(also that it is seeing the right router eg yours and not your neighbours) 3 check that the printer is being seen by your laptop ( i assume it is as you said it says printer not ready but worth checking that you have the right printer selected) 4 try updating the printer software on your laptop. 5 have a look on the printer website for your printer to see if there is a firmware update for it. 6 an obvious one but has been known, check that your printer is turned on and all connections to it are plugged in correctly. if these do not work try a very big hammer on your printer and buy a new one. 1 Quote Link to comment Share on other sites More sharing options...
algy Posted March 8, 2018 Report Share Posted March 8, 2018 I have found that re installing or updating the printer software can solve the problem also check your printer inks don't need replacing. Has Windows installed a new update that can sometimes upset your settings, check 'Settings' - Devices and printers that the printer you are using is the dedicated printer 1 Quote Link to comment Share on other sites More sharing options...
Eddie Newall Posted February 3, 2019 Report Share Posted February 3, 2019 I am curious whether the cause of this problem was found. Quote Link to comment Share on other sites More sharing options...
Evil Sid Posted February 4, 2019 Report Share Posted February 4, 2019 We may never know, unless roycec gets in touch again. Quote Link to comment Share on other sites More sharing options...
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